Rigid fluidity I

Name: Rigid fluidity I
Brand: Louw Roets Design
Availability: InStock

Material: solid ash wood
Method: steam bending

It's about our perceptions on life.
It's how we find our way through life by ourselves & together with others.
It's about what you make this life to be.
It's about doing something your way based on your experiences & methods.
Rigidity is a quality found in people, situations & objects that don't bend. The same way we get told by others you can't make it, you are not capable, you cannot change the situation, this is the status quo.

I absolutely detest it when others project their fears onto me or others.

Just because you are scared to take a chance on the unknown... Just because you can't overcome your fears... Just because you don't want to follow your dreams...don't try and persuade me to be a member of your tribe.

How many creatives and entrepreneurs are making it every day? Ja, it's hard sometimes, overwhelming, challenging - of course! Is it worth it? Absolutely!!! Fluidity is the quality of a substance to flow. Solid wood is perceived as hard & rigid, not something you can break with your own power but just add a bit of steam and you will be able to bend it almost into any direction.

Next time add a little bit more love, a little bit more understanding, a little more patience & people & situations will open up to you.

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Take Note

Wood and leather is one of God's natural materials. All timber even of the same species can vary substantially in colour, grain & texture. Knots & light surface cracks are not deemed as defects. Natural markings such as scratches, branding iron & insects bites are not considered defects on leather. Every furniture piece is individually and meticulously handcrafted, therefore slight variations will occur. We are passionate about craftsmanship and strife for a quality finished product.

HOW TO BUY

We sell our furniture directly to both private and trade clients. If you’re interested in purchasing one or more of our products, please contact us at admin@louwroets.co.za or visit our showroom at 73 Victoria Street, Somerset West, Western Cape, 7129.

ORDERING PROCESS

First and foremost, we confirm all details of your enquiry with a quotation to ensure all is in order. Once you are satisfied we will proceed and issue an invoice, which will outline all the details of your order.

LEAD TIME

The majority of our furniture and lighting is made to order with a standard lead time of 4 to 6 weeks for lighting and objects and 6 to 8 weeks for furniture from date of deposit until completion of the order. Larger orders would require a longer lead time but this will be noted on your quotation or invoice.

We do keep a limited amount of stock of certain items, so if your order is urgent please ask us about stock availability.

Custom or commissioned projects have a standard lead time of 8 to 12 weeks depending on the size and complexity. The price is strictly based on the agreed design and any changes afterwards will incur extra costs with an adjusted lead time.

PAYMENTS

For standard made to order items, a 60% deposit is required on receipt of our invoice, with the 40% balance payable prior to dispatch. For custom work or projects, we require a 50% deposit to start the design process, with the balance payable once drawings and details have been agreed on.

Any order under R15000 needs to be paid in full. For orders above R15000 we require a 60% deposit to initiate manufacturing and the outstanding 40% balance is due before delivery or collection from our showroom.

Payments can be made via EFT.

SHIPPING

We offer both national and international shipping on our furniture range, and can easily organise freight with our preferred courier. You are also welcome to collect or organise your own shipping if you have a preferred provider. Shipping costs are calculated per project or order. Please take note that the client bears the risk of the consignment and can opt for risk cover in the evident of accidental damage caused by a third party courier or transport company. In the event of a furniture piece being damaged by a third party courier or transport company the client should let Louw Roets Design(pty)ltd know immediately in writing via email at admin@louwroets.co.za

If we booked the courier or transport company on the client's behalf, please allow 14 days in order for Louw Roets Design(pty)ltd to communicate with the relevant courier or transport company to get the furniture piece back for inspection. After a full inspection has been carried out the client will be notified of the course of action that will be taken at the discretion of Louw Roets Design(pty)ltd which would be to either repair or replace the furniture piece within 30 days after the inspection has been completed and the client has been notified. In special circumstances of large order quantities or custom pieces the repair or replacement period will be communicated to the client via email should it take longer than 30 days.

For smaller items we have a door-to-door economy service through a dedicated courier for national deliveries.

Please enquire at admin@louwroets.co.za to get a quote for shipping.

Warranty

We offer a 2 year structural warranty for furniture in a private residential environment and a 2 year structural warranty for the hospitality industry from the date of delivery. This warranty covers the workmanship and structural integrity of the furniture only. This warranty does not cover wear and tear, third party supplied components (fabrics, leathers), accidents, damage caused during shipping of the furniture, misuse, lack of care or neglect of the furniture.

We take the utmost care to create quality crafted furniture by using techniques to prevent potential movement. Because movement and cracks in wood occur naturally due to exposure to sunlight, changes in humidity levels or climate change we therefore can't be held liable for circumstances beyond our control.

Louw Roets Design (Pty) Ltd, reg no. 2017/062319/07, Somerset West, Western Cape, South Africa guarantees that the purchased products are free from defects in workmanship and materials for two years.

If any defects should arise during the product’s warranty period, Louw Roets Design will repair or replace the affected part or parts of the product at our discretion and expense. Repairs or replacements must fulfill all Louw Roets Design's obligations under this warranty and exclude any right to compensation.

This warranty does not cover damage or defects caused by:

– Wear and tear.

– External events and actions, including misuse of the product, courier or transport companies, inadequate or incorrect maintenance, or improper storage contrary to Louw Roets Design (pty)Ltd's recommendations.

– The usage of third-party materials on the product or changes made to the product without prior agreement with Louw Roets Design (pty)Ltd.

– More intensive or abnormal use of the product than what can reasonably be expected for normal private use.

– Dramatic temperature variations or exposure to exceptional circumstances or conditions contrary to Louw Roets Design’s recommendations.

Natural variations occurring in wood and leather cannot be considered defects, and Louw Roets Design does not guarantee colour resistance, matching of colours and textures or the surface hardness of such materials.

Complaints under the warranty policy as described above must be reported in writing to Louw Roets Design (pty) Ltd's customer service department at admin@louwroets.co.za within 7 days after they are discovered. Please write ‘Complaint’ and include the order number in the subject field.

Rigid fluidity I

Take Note

PAYMENTS

WARRANTY POLICY

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