Terms and condition


Take Note

Wood is one of God's natural materials. All timber even of the same species can vary substantially in colour, grain & texture. Every furniture piece is individually and meticulously hand crafted, therefore slight variations will occur. We are passionate about craftsmanship and strife for a quality finished product.

Orders & Lead Time

We have a standard lead time of 6 to 8 weeks for furniture and 4 to 6 weeks for lighting and objects from date of deposit until completion of the order.
Any order under R15000 needs to be paid in full. For orders above R15000 we require a 70% deposit to initiate manufacturing and the outstanding 30% balance is due two weeks before delivery. You will receive a reminder email to notify you that the balance is due which needs to be settled within 3 business days. If for any reason the balance is not paid within the allotted 3 days there will be a delay in delivery.
Custom or commissioned projects has a standard lead time of 8 to 10 weeks and  the price is strictly based on the agreed design. Any changes afterwards will incur extra costs and an adjusted lead time.

Shipping

Please enquire at hello@louwroets.co.za to get a quote for shipping.